Values

Processes:

We realise that our tools have to be of the highest quality to ensure our customers’ satisfaction, so we take care to build in quality at every stage of the process, from first drawing to finished tool trial and shipment. Our extensive warranty backs this up. We also understand time is precious and we are able to work to very tight deadlines, even on the most complex of projects.

Equipment:

Our own equipment is state-of-the-art, well maintained and operated by staff who enjoy regular training updates on the latest technologies and techniques.
The work we do is highly specialist and for that reason we are always looking out for new developments in the tooling market, ensuring that we are at the forefront of these developments.
We welcome those who wish to tour our facilities by appointment.

Customer Service:

Customer care is what sets us apart from our competitors. The majority of our business is built on returning customers, who get what they want from us and appreciate our honesty and openness in terms of the practicality of their requirements. We work with customers to get the results they’re after, offering advice and support all along the design and manufacture process.

Environmental:

Our processes are energy-efficient, as are our machines and even our offices and production facilities. We are continuously on the look out for efficiency improvements and consistently investing in new equipment. Our commitments to caring for the environment go further than our own business practises. We understand that your business has environmental concerns also, so we work with you to ensure our services, designs and products help you to reach your sustainable goals in terms of waste, manufacturing energy consumption and determination to mitigate use of hazardous materials.